Coronavirus – Safe Working Procedures

Your safety and wellbeing are very important to us.

Please ensure that you have read and agree to the following before making a booking.

Booking Procedures
When booking please confirm that everyone in your household is free of Coronavirus or associated symptoms for at least 14 days and that no one is Self Isolating or Shielding (including travel from a restricted zone or country).
If this changes at any time prior to the sweep you must let us know so that we can reschedule.

During the appointment please follow the Safety Procedures below:

During face to face communication we respectfully ask that you wear a face mask.
Observe recommended Social Distancing at all times during the visit.
Remain in a separate area of the property during the sweep.
Ventilate the room by opening windows.
Leave doors open.
Ensure access route is clear of furniture etc.
A plug socket or extension lead should be easily accessible and switched on.
Remove objects from in front of the fire/appliance
Remove ash or debris from fire / stove.
Disinfect the fireplace, appliance surfaces, doors and handles etc.
If possible please make payments by BACS to avoid handling cash.

Safety Procedures we will follow in addition to normal safe working procedures:

Wear fresh gloves and a face mask while attending your property.
Use fresh sheets to protect the working area of your floor.
(Unfortunately we can’t cover all of the walkways, so an a wet day you may want to do this
yourself before we arrive).
Soot or debris will be bagged and left on site for safe disposal.
(We can place the bag in an outdoor bin if it has open access).
We’ll issue a digital certificate and invoice via email.
Lastly, we’re very sorry but we won’t be able to accept your kind offer of tea, coffee or any
other refreshing drink – not this time at least!

Thank you in advance for your cooperation.        Keep Safe – Stay Aware.

CVSWP 06/21

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Coronavirus – Safe Working Procedures

Please ensure that you have read and agree to the following before making a booking or enquiry.

Booking Procedures (If at all possible, please use our online booking request).
When booking please confirm that everyone in your household is free of Coronavirus or associated symptoms for at least 14 days and that no one is Self Isolating or Shielding.
If this changes at any time prior to the sweep you must let us know so that we can reschedule.

Please follow the Safety Procedures below:

□ After exchanging greetings on arrival please stay in a separate area of the property.
(I’ll inform you when I’ve finished or if I need to communicate any issues during the sweep).
□ Observe recommended Social Distancing at all times during the visit.
□ Where face to face communication is necessary we respectfully ask that you also wear a face mask.
□ Open the room windows before, during and after the sweep.
□ Ensure that all doors to the sweeping location remain open for the duration of the sweep.
□ The route to the fireplace/appliance needs to be completely clear of furniture etc.
□ Remove all objects from around and in front of the fire/appliance
□ Any ash or debris should be removed in advance of our visit.
□ Disinfect the fireplace area – hearth, appliance surfaces, doors and handles etc.
□ A plug socket or extension lead should be easily accessible and switched on.
□ If possible please make payments by BACS. (We will invoice you after the sweep).

Safety Procedures I will follow in addition to normal safe working procedures:

□ I will wear fresh gloves and a face mask while attending your property.
□ Freshly laundered sheets will be used to cover the working area of your floor.
□ Soot or debris will be bagged and left on site for safe disposal.(I can place the bag in an outdoor bin if it has open access).
□ I’ll issue a digital certificate and invoice. (I’ll not be asking you to sign the certificate via my device).
□ Lastly, I’m very sorry but I won’t be able to accept your kind offer of tea, coffee or any other refreshing drink – not this time at least!

Thank you in advance for your cooperation.

CVSWP 10/20