Testimonials

These are all 100% genuine testimonials sent in by 100% genuine customers

Excellent service, clean and efficient. Clear and helpful website on booking, preparation, etc.
Patricia R
Lower Weston
Ben was friendly, funny and efficient! Very easy to have around as we did the last of our cleaning for the house move. Highly recommended.
Liz B
Radstock
Ben provided an excellent and thorough service and was very knowledgeable and helpful in answering a few questions I had.
I would totally recommend Ben to anyone looking for a reliable chimney sweep.
S
Bradford on Avon
Amazing service. Ben arrived on time & was very friendly & informative. Happy to answer any questions & offer suggestions of what would be best to use in the fire itself. He was also considerate around our home. Would not hesitate to recommend Ben to anyone. Great service.
Gareth H
Oldfield Park
Great service as always and thoroughly recommended. Our wood burner is less than straight forward to service but Ben's knowledge and expertise managed to successfully do so quickly and with no mess. Also really handy to get some safety advice that is easy to overlook.
Craig F
Oldfield Park
Brilliant service, very professional, highly recommend clean and go.
Nicky F
Hilperton
Ben was really friendly and professional. Excellent service and I would certainly recommend him.
Tom D
Larkhall
Great, friendly and professional service, with excellent advice on how to get the best from our wood burner. Definitely recommend and would use again.
Mark R
Claverton Down
We just made use of Clean & Go's services for cleaning our chimney, and I would highly recommend them to anyone. Ben was very professional, friendly and did an excellent job - particularly in the face of some unforeseen challenges with our wood burner. I think the living room was actually cleaner after he had finished than when he arrived!
As well as the cleaning service, Ben provided us with some much needed advice on safety and usage - most welcome as the wood burner came with the house and we've never used one before. We'll definitely be using Ben and Clean and Go again and I can highly recommend them!
Dave J
Oldfield Park
Excellent service, thank you! Ben did a really great job on our chimney. They are very knowledgeable and friendly. It was a nice and tidy with lots of helpful advice thrown in as well. Will definitely ask them to come back next time.
Jeremy D
Fairfield Park
We were really impressed with your prompt and efficient service. What was as impressive was how tidily you operate and your helpful advice. Will definitely recommend you. All the best
Dave R
Combe Down
Was here on time. Did a very thorough job of cleaning our chimney. Would not hesitate to use again. Thank you!
Keri G
Freshford
Clean & Go carried out a short notice job for us immediately before our end of let clean on our previous property. They responded extremely quickly, communicated really well in advance and carried out a first class job. I would not hesitate to recommend their services.
Ben P
Batheaston
We've had a number of sweeps do our chimneys over the years, but none have done the job as well as Clean&Go. They took apart both wood burners and really swept the chimneys excellently for all the fireplaces. They left the house immaculate and managed to remove the remains of a nest in one flu which others have missed over the past 5 years! They pointed out the areas which will need attention going forward. They did all this for the same, or less money than the others I have used. I really rate these guys; it's a relief to have found a company who do their job properly and honestly.
Paul C
Freshford
Dear Ben, Thanks for making such a thorough job of sweeping our chimney yesterday, and for preparing so well, ensuring that there was no mess - all a very professional job
Malcom S
Bath
Very professional, thorough and clean! I would highly recommend Clean & Go. They did a really thorough professional job on our stove. They are very clean and careful in their work, as well as being very personable and the sort of people you would happily leave in the house alone. They also gave lots of excellent advice about how to get the best use out of the stove. They also took time to repair a part out of the lining which had fallen out of place, which we appreciated. We will book every year for a clean and check up.
Graham
Freshford
Highly Professional & Friendly He is extremely professional, left not a trace of dust (in fact it was cleaner after he'd swept the chimney!) and great value for money. He also spotted an issue with our woodburner which we hadn't realised and thank heaven he did as it might have been a much bigger issue. He's now booked every 6 months forever!!!
Paul CT
Limpley Stoke
What an amazing service! Perfect communication to set up the appointment. Two log burners cleaned, no mess, lots of top tips on running them efficiently and to top it off, he was utterly charming. A real delight to have in the house, very reasonably priced and all round fantastic. I would thoroughly recommend. Thank you very much and I look forward to seeing you next time.
Charlotte R
Beckington
Ben and Steve, greetings. What a duo you are !! There is not a molecule of discernible dust in my old, tatty house. You did a fantastic job. Not only that, you wore bright blue gloves, (which made me laugh, if only internally...), didn't object to my raucous banter, and were yourselves very entertaining. I shall certainly recommend you to my friends. Best wishes,
Tony Howell
Bath
Brilliant service, incredibly efficient and very professional. I would highly recommend Clean and Go. They will also advise about any safety issues which is incredibly important and very helpful.
Sarah G
Larkhall, Bath

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Coronavirus – Safe Working Procedures

Download as PDF

Please ensure that you have read and agree to the following before making a booking or enquiry.

Booking Procedures (If at all possible, please use our online booking request).
When booking please confirm that everyone in your household is free of Coronavirus or associated symptoms for at least 14 days and that no one is Self Isolating or Shielding.
If this changes at any time prior to the sweep you must let us know so that we can reschedule.

Please follow the Safety Procedures below:

□ After exchanging greetings on arrival please stay in a separate area of the property.
(I’ll inform you when I’ve finished or if I need to communicate any issues during the sweep).
□ Observe recommended Social Distancing at all times during the visit.
□ Where face to face communication is necessary we respectfully ask that you also wear a face mask.
□ Open the room windows before, during and after the sweep.
□ Ensure that all doors to the sweeping location remain open for the duration of the sweep.
□ The route to the fireplace/appliance needs to be completely clear of furniture etc.
□ Remove all objects from around and in front of the fire/appliance
□ Any ash or debris should be removed in advance of our visit.
□ Disinfect the fireplace area – hearth, appliance surfaces, doors and handles etc.
□ A plug socket or extension lead should be easily accessible and switched on.
□ If possible please make payments by BACS. (We will invoice you after the sweep).

Safety Procedures I will follow in addition to normal safe working procedures:

□ I will wear fresh gloves and a face mask while attending your property.
□ Freshly laundered sheets will be used to cover the working area of your floor.
□ Soot or debris will be bagged and left on site for safe disposal.(I can place the bag in an outdoor bin if it has open access).
□ I’ll issue a digital certificate and invoice. (I’ll not be asking you to sign the certificate via my device).
□ Lastly, I’m very sorry but I won’t be able to accept your kind offer of tea, coffee or any other refreshing drink – not this time at least!

Thank you in advance for your cooperation.

CVSWP 10/20